@ देहरादून उत्तराखंड
भारत के सार्वजनिक क्षेत्र के अग्रणी बैंकों में से एक, यूनियन बैंक ऑफ इंडिया, को वित्त वर्ष 2024-25 की पहली तिमाही के लिए ईज़ 7।0 सुधार सूचकांक में दूसरा सर्वश्रेष्ठ बैंक घोषित किया गया है।
ईज़ 7।0 के तहत पाँच थीम पर सार्वजनिक क्षेत्र के बैंकों के कार्यनिष्पादन का आंकलन किया जाता है, जिसमें यूनियन बैंक ऑफ इंडिया ‘विकसित भारत की ओर बैंकिंग’ थीम के तहत शीर्ष पर रहा और “ग्राहक सेवा में उत्कृष्टता”, “प्रभावी जोखिम/धोखाधड़ी प्रबंधन, संग्रह और वसूली”, और “उभरती बैंकिंग प्राथमिकताओं के लिए कर्मचारियों का विकास” इन तीन थीम में प्रथम रनर अप का स्थान प्राप्त किया।
बेहतर पहुँच एवं सेवा उत्कृष्टता (ईज़) वित्तीय सेवाएं विभाग, वित्त मंत्रालय, भारत सरकार द्वारा सार्वजनिक क्षेत्र के बैंकों के सुधार एजेंडा के भाग के रूप में एक पहल है और यह अपने 7वें संस्करण के अंतर्गत है जो “आर्थिक विकास: ग्राहक प्रसन्नता, लचीली बैंकिंग” पर केंद्रित है।
पिछले कुछ वर्षों में सुधार पहलों को प्रभावी ढंग से लागू करने के लिए यूनियन बैंक ऑफ इंडिया को ईज़ सूचकांक में लगातार शीर्ष कार्यनिष्पादन के लिए मान्यता दी गई है।
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